This month during the geek CryptoRave in São Paulo, we invited Tails and Tor users to join a user needs session. Identifying common problems enables us to turn them into opportunities for improvement and actionable items.
It’s essential for us to reach people in areas in the world with heavy online surveillance and censorship, especially those in the Global South. Most people in these regions only use smartphones to access the internet, and we want to better support these users by upping our support for mobile browsing.
The goal of our study is to understand your expectations, assumptions, and habits when browsing onion services. For example, we are wondering: How do you keep track of onion domains? How do you discover new onion services? How do you know an onion service is legitimate and not an impersonation? By answering these questions, we can identify usability issues and build better anonymity technology.